Privacy Policy

1. Introduction

Soft Edge Solutions and its affiliated companies worldwide (hereinafter collectively referred to as “SES”, “we”, “our” or “us”) are committed to respecting your privacy and ensuring the appropriate protection and management of any personally identifiable information shared with us.

This Privacy Policy (“Policy”) explains how SES collects, uses, discloses, stores, and transfers personal information of users through its websites, mobile applications, and online services, including www.jobdeskindia.com (collectively, the “Platform”).

This Policy applies to all individuals who access or use the Platform, or whose personal information is otherwise received by SES in connection with its services (collectively, “Users”). For the purposes of this Policy, “You” or “Your” refers to the individual accessing or using the Platform.

2. Types of Personal Information Collected by SES

“Personal Information” means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, location data, online identifiers, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of such person, as defined under applicable laws.

The personal information we collect depends on how you interact with the Platform and may include the following:

  • Account and Registration Information: Name, email address, password, country, city, contact number, and company/organization details when you register or sign up for alerts on the Platform.
  • Resume and Career Information: Details typically included in a resume such as name, contact details, educational qualifications, work experience, current and past remuneration, and uploaded resume documents.
  • Usage and Log Information: Information about how you use the Platform, including login details, IP address, browser type, device information, and location data.
  • Survey and Form Data: Information such as name, age, preferences, and contact details provided voluntarily through surveys, feedback forms, or questionnaires.
  • Affirmative Action Information: Information relating to caste or eligibility for affirmative action programs, where you voluntarily choose to provide such information.
  • Communications: Information shared when you communicate with SES or with other users through the Platform.
  • Cookies and Tracking Technologies: Technical information automatically collected through cookies and similar technologies when you visit the Platform.
  • Device Information: Technical and location-related information collected from devices used to access the Platform.
  • Call and Communication Records: To the extent permitted by law, SES may record or monitor communications for compliance, quality, and regulatory purposes.
  • Social Media Information: If you choose to sign in or connect via a social media account, we may collect information made available through such accounts in accordance with the social media provider’s policies.

3. How SES Uses Your Personal Information

SES processes personal information in a fair and lawful manner and only for legitimate purposes, including:

  • Providing and managing services such as job alerts, candidate matching, search results, and related communications.
  • Offering customer support and protecting users from misuse or fraud.
  • Improving the Platform, its features, and user experience.
  • Conducting analytics, market research, and surveys.
  • Sending service-related communications, updates, and promotional information (including affiliate offerings, where permitted).
  • Preventing, detecting, and investigating fraud, illegal activities, or violations of our Terms of Use.
  • Conducting identity verification, sanctions screening, and due diligence as required by law.
  • Establishing, exercising, or defending legal rights and complying with legal obligations.

SES does not associate cookies or tracking identifiers with sensitive personal data categories such as religion, health, or sexual orientation.

4. Cookies and Other Tracking Technologies

The Platform uses cookies and similar technologies to enhance functionality and user experience. Cookies are small text files stored on your device that help us analyze usage patterns and remember preferences.

You may control or disable cookies through your browser settings. However, disabling cookies may limit access to certain features of the Platform.

Information collected through cookies may include IP address, browser type, operating system, access times, and referring URLs. This information is used in aggregate form to analyze trends and improve services.

5. Legal Basis for Processing Personal Information

SES processes personal information based on one or more of the following legal grounds:

Consent: Where required by applicable law, we obtain your consent before collecting or processing personal information.

Legal Obligation: Processing is necessary to comply with applicable legal or regulatory requirements.

Legitimate Interests: Processing is required for legitimate business purposes, provided such interests do not override your rights.

6. Information Sharing and Disclosure

Access to personal information is restricted to employees and authorized personnel who require it to perform their duties.

SES may share personal information with:

  • Affiliates and group companies for internal operations and service delivery.
  • Recruiters or employers where your profile matches job requirements, subject to your consent.
  • Other users where you initiate communication or contact.
  • Educational institutions, training partners, or career service providers for career development purposes.
  • Government, regulatory, or judicial authorities where disclosure is required by law.
  • Third-party service providers and marketing partners engaged to support Platform operations, subject to confidentiality obligations.
  • In the event of a merger, acquisition, or business transfer, relevant stakeholders involved in such transactions.

SES does not sell personal information to advertisers. Advertisers may infer limited information based on ad interactions, but SES does not directly share personal information with them.

Where personal information is transferred outside India, SES ensures appropriate safeguards in compliance with applicable data protection laws.

JobDeskIndia’s use of information received from Google APIs complies with the Google API Services User Data Policy, including Limited Use requirements.

7. Third-Party Links and Services

The Platform may contain links to third-party websites or services not governed by this Policy. SES is not responsible for the privacy practices of such third parties, and users are encouraged to review their respective privacy policies.

Where affiliate services are accessed through the Platform, your data may also be governed by the affiliate’s privacy policy.

8. Children’s Privacy

The Platform is intended for users who are at least 18 years of age or the age of majority under applicable law. Users below this age must access the Platform under the supervision of a parent or legal guardian.

9. Retention of Personal Information

SES retains personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Upon expiry of the retention period, data is securely deleted or anonymized.

10. Your Rights and Control Over Personal Information

  • You have the right, subject to applicable laws, to:
  • Access, review, and update your personal information;
  • Request correction or deletion of your personal information;
  • Restrict or object to certain processing activities;
  • Request data portability where applicable.
  • Requests may be submitted using the contact details provided below. SES may require proof of identity before processing such requests.
  • You may delete your JobDeskIndia account at any time through your account settings.

11. Confidentiality and Security

SES implements reasonable physical, technical, and administrative safeguards to protect personal information against unauthorized access, disclosure, or misuse, in compliance with the Information Technology Act, 2000 and applicable rules.

While SES takes reasonable measures to protect data, no system can be completely secure, and users share information at their own risk.

12. Social Media

SES maintains official social media channels to communicate with users. Please do not share sensitive personal data or inappropriate content through these platforms. SES is responsible only for information it directly collects and processes through such channels.

13. Changes to This Privacy Policy

SES reserves the right to update or modify this Policy at any time. Changes will be effective from the date of publication on the Platform.

14. Disclaimer

SES does not store credit or debit card information. SES shall not be liable for any loss arising from unauthorized disclosure of information provided outside requested or secure channels.

15. Data Protection Officer / Grievance Officer

For any questions, concerns, or grievances related to this Privacy Policy or the processing of your personal information, please contact:

Grievance Officer
Soft Edge Solutions
Noida, India
Email: support@jobdeskindia.com